Customer Service

Please call 1-800-7-METRON (800-763-8766) for assistance on any Metron product.

Documentation

Product pages within this website contain links for product datasheets. For additional documents, please contact customer service.

For instructional videos, please go to our Youtube site:

Warranty Information

Return Authorizations: Please call (303) 449-8833.

WATER METERS

Metron-Farnier covers all Spectrum and Enduro Series water meters – all of which come with a comprehensive materials and workmanship warranty and a performance guarantee:

Manufacturer’s Flaws and Defects: Five (5) Years

Sealed Register: Five (5) Years

Meter Body: Twenty (20) Years


PDFs of the full warranty certificates can be downloaded here.

Enduro Meter Warranty Certificate-MP3

Commercial Spectrum Meter Warranty Certificate-MP3

Residential Spectrum Meter Warranty Certificate-MP4

Enduro Meter Warranty Certificate-MP5

innov8 Warranty Certificate-MP5

OER Register Warranty Certificate


Shipping damage or loss is covered as long as the customer promptly reports problems to Metron-Farnier.
Metron-Farnier does not cover damages due to improper application, storage, or vandalism.

Please consult with your Metron-Farnier sales manager for instructions on proper storage and application of meters.

Appurtenances

Metron-Farnier covers all meter appurtenances with a 90-day materials and workmanship warranty. Appurtenances
covered are brass spools, brass strainers, stainless steel spools, test port plugs and valves, fire service strainers,
companion flanges, spacers, and reducers.

Shipping damage or loss is covered as long as the customer prompty reports problems to Metron-Farnier.

Metron-Farnier does not cover damages due to improper application, storage or vandalism.